D.Isom Printers Ltd Privacy Policy

Last Updated: 23rd May 2018

Introduction

Welcome to the D. Isom Printers Ltd Privacy Policy. D. Isom Printers Ltd respects your right as our customer to privacy and takes its responsibilities regarding the security of your customer information very seriously. We have developed this policy because we want you to feel confident about the privacy and security of your personal information.

Please note that, in this privacy policy, reference to “we”, “us”, “our” means D. Isom Printers Ltd. Reference to “you” or “your” means the customer.

This Privacy Policy is intended to inform you how and what data we collect, and how and why we use it. It also outlines the options we provide for you to access, update or remove the personal data that we process.

If at any time you have any questions about how or why we process your data, or any of your rights described below, you can contact us at the Address below.

About Us

Isom Printers Ltd is a company registered in England and Wales whose registered address is:

Stanley Road

Herne Bay

Kent CT6 5SJ

Company number: 914330

  1. What personal information do we collect and why?

 

We only collect information that is required for normal commercial trading.

  • Company name and address.
  • Individual name and address (if not a company).
  • Other invoicing information such as VAT number (if applicable) and Registered address.
  • Contact names and positions that relate to our commercial trading relationship with you.

  1. How do we use your information?

We strongly believe in both minimising the data we collect and limiting its use and purpose to only that for which we have been given permission, as necessary to deliver the Services you purchase or interact with, or as we might be required or permitted for legal compliance or other lawful purposes.

  1. Who do we share your personal information with?

In normal circumstances, we have no need to share your information with any other party. We are, however required to keep samples of all printed work and job files for 7 years and these may have some personnel data such as Company officers etc. We will only share these with any legal bodies that have the right to inspect them. After 7 years the job files will be destroyed.

  1. How long do we keep your data for?

We will retain your personal information for as long as needed for the legitimate business purposes.

All financial records, job files and samples will be kept for 7 years for accounting and tax purposes.
Your information may be retained for longer than this if there are valid legal grounds for us to do so, for example if required by law or court order, or as needed to defend or pursue legal claims.

  1. Legal basis for processing your information

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only

  • where we need the personal information to perform a contract with you
  • where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms
  • where we have your consent to do so

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at: Stanley Road, Herne bay, Kent. CT6 5SJ

  1. International data transfer

Our Website servers and group companies are located in the UK, but some of our third party service providers and partners operate outside of the UK, such as the United States. This means that when we collect your personal information we may process it in any of these countries. We will ensure that those service providers comply with any legal requirements that apply to the transfer of personal information outside the UK, including, where appropriate, requiring the service provider to sign the approved European Commission Standard Contractual Clauses for the transfer of personal data to third countries.

  1. Cookies and website tracking

We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you. For further information about the types of Cookies we use, why, and how you can control Cookies, please see our Cookie Policy.

  1. Your data rights

You have the following data protection rights:

  • If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided.
  • In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided.
  • You have the right to opt-out of marketing communications we send you at any time. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided.
  • Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about our collection and use of your personal information.

  1. Updates to this Privacy Policy

We regularly review our Privacy Policy in response to changing legal, technical or business needs, and as such we may update this document. We will post those changes to this Policy and any other places we deem appropriate to keep you informed.
If we make material changes to this Privacy Policy, we shall notify you at least 30 days before they are implemented.
You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.

  1. How to contact us

If you have any questions, comments, or concerns about our Privacy Policy, our practices or our Services, please contact us on mail@isomprint.co.uk. Alternatively, you may contact us by either of the following means:

By Post: D.Isom Printers Ltd, Stanley Road, Herne Bay, Kent. CT6 5SJ
By Phone: 01227 363866

We will respond to all requests, comments or concerns within 30 days.